From Marco Arment, in reference to Google’s Andy Rubin (Mr. Android) blaming poor sales of Android tablets on a need for “education” of users & developers:

Blaming your failures on a lack of “education” is also a red flag: it suggests that you believe your product is absolutely better, and people are only buying a competitor’s because they’re irrational or ignorant. This prevents you from objectively seeing and potentially fixing the flaws in your own product.